
Booking Policy:
Travel Insurance:
We strongly advise travel insurance for all your holiday bookings to meet your personal requirements in respect to personal injury, illness, employment changes or weather conditions.
Cancellation Policy:
All reservations require a deposit to be paid at the time of the reservation. Without a deposit, we are unable to make you a reservation. Any changes to reservations or cancellations will incur an administration fee of $25.00. All cancellations must be made directly with the park in writing. Upon cancellation, monies paid can be credited to a client account for future stays. Any money transferred for future stays at the parks will only be valid for 12 months from the original reservation date. No credit or refund will be available for early departures or cancellations once arrived. A credit cannot be exchanged for a refund.
Standard
Cancellations received more than 14 days prior to the reservation date, will receive a refund of monies paid minus a cancellation fee.
Cancellations made within 14 days from the reservation surrender the deposit. Any remaining monies can be refunded or applied to a client account.
Cancellations made within 48 hours of the reservation, surrender all monies paid.
School Holidays#, Long Weekends#
$50 Non-refundable booking fee applicable on all bookings.
Within 30 days of arrival the deposit, including non-refundable booking fee is forfeited in full
Full payment is due 14 days prior to arrival and will be forfeited if cancellation occurs within 14 days of arrival.
# Stay dates include:
2023/2024
8th December to 27th January 2024
1st March to 3rd March 2024
28th March to 13th April 2024
25thApril to 28th April 2024
31st May to 2nd June 2024
28th June to 13th July 2024
20th September to 5th October 2024
Non-refundable tariff
Full payment on booking. No refunds or changes to bookings are accepted.
3rd party bookings
Booking/cancellations policies for 3rd party bookings may vary depending on the specific website. Please check the booking conditions included in the terms and conditions of the booking website.
Leavers/Under 18’s Policy
Pet Policy
Pets are allowed from Mid March to November by prior arrangement (excluding April School Holidays and September/October School Holidays).
Pets are only permitted on Caravan and Camping sites by prior arrangement, we do not allow pets in any of our accommodation.
We hope you have a great stay with your pet, and we ask that all pet owners adhere to our pet friendly rules: