We make every effort to fulfil guest’s requests. However at times we are unable to fulfil those requests. It is very unfair of some guests to become aggressive towards our staff and cause a scene in our reception when we are not able to fulfil a request. At times a guest that is already staying with us may wish to extend their stay or maintenance may need to be carried out on accommodation or sites.
A credit card bond imprint or $100 cash bond is required on arrival. After departure your cash bond will be refunded by cheque in the next mail, or credit card details destroyed, subject to unit inspection.
Cots & Highchairs are available to accommodation guests only at no extra cost, please advise us at time of booking if you require them.
Enquire about our discounts on Weekly Bookings. Not applicable in school holidays. Not available with any other discount/special or on the Ensuite powered sites.
Minimum booking periods apply in Mid, Spring/Autumn and Peak Seasons and the July School holidays. Weekends in accommodation in the value season are a minimum of 2 nights. Long weekends out of school holidays are a minimum of 3 nights. The March Long Weekend is a minimum of 7 nights.
Mandalay has just launched their FREE app for download on iTunes and Android. Search app stores for Mandalay Resort pic.twitter.com/tqT2IWMGFC